Part 3 of 3: The Complaint Process

Please join Rick Smith from Elite Business Performance in this 3 part series of webinars on Conflict Management. 

Part 1: Managing Conflict

(September, please see Club Resources / Webinars for the recording)

Part 2: Preventing Complaints

(October, please see Club Resources / Webinars for the recording)

Part 3: The Complaints Process

Swimming Australia / Swimming WA complaints process

Relevant documentation

Relevant contacts

*These will be recorded for future club education purposes