Please join Rick Smith from Elite Business Performance in this 3 part series of webinars on Conflict Management.
Part 1: Managing Conflict
(September, please see Club Resources / Webinars for the recording)
Part 2: Preventing Complaints
(October, please see Club Resources / Webinars for the recording)
Part 3: The Complaints Process
Swimming Australia / Swimming WA complaints process
*These will be recorded for future club education purposes