With the move over to Swim Central the transfer process has now changed. Please see the two options below in relation to transferring. Please note that there is still a transfer fee as per our Membership Policy. As with all transfers the the Club of Origin can put a freeze on the transfer if there are unpaid fees in addition the Destination Club has the right to reject the new membership. If you have any queries in relation to transfers please contact membership@wa.swimming.org.au.
Please note your membership will not be available for transfer if
1. The membership is 30 days from expiring, has expired or expires today
2. A refund has been requested for a Membership
3. Membership is a Trial Type or Second Claim
A fee is associated with transferring, this will be payable through Swim Central after the transfer is completed. The fee is $25 per swimmer plus swim central processing fee. If this is not paid you run the risk of your account being suspended.
- Transfer Clubs without purchasing a new season membership product
- Transfer Clubs during the season once you have purchased a membership.
- Verify the contents of your trolley
- Enter name on card
- Enter credit card details,
- Agree with Terms and Conditions
- Select ‘Buy Now’
Members who wish to transfer at the beginning of the season can do so by purchasing a membership with the new club.
Swimming WA will then send them an invoice for the $25 transfer fee. Payment of transfer fee needs to be made within seven days. If the transfer fee is not paid the membership may be suspended.
Please Note:
Club of Origin has the right to freeze the transfer if there are outstanding fees and charges payable by the Club Swimmer Member.
Club of Destination has the right to reject the new member application.
Steps to Transfer Clubs:
1) Login to Swim Central and if applicable select the padlock at the top right corner and enter your ‘PIN’.
2) Proceed to the member’s ‘Profile’ who is transferring clubs and select ‘View Profile’
3) From the Memberships accordion select the OLD membership and the membership details will display
4) Select 'Transfer'. If this button is disabled, please contact support support@swimming.org.au
4) Search for your NEW club by club/organsiation, postcode or suburb
5) Once you have a selected the new club you wish to transfer to, a summary of any possible reimbursements you may be entitiled to will display. To be entitled for a refund both memberships must be from the same season, this will include the deduction of the transfer fee ($25).
6) To purchase the new membership select 'Go to Store' at the bottom of the page
7) Find the new membership product and select ‘Add to Cart for Child's name’
Please ensure you are transferring and purchasing for the correct person.
8) Select Shopping Cart at the the top of the page
9) At the checkout
NB If your membership requires a document upload, please see here for details.
10) On the 'Thank you for your purchase' page select 'Set as Primary Membership'.
This club will become the preferred club/association for the member when participating in activities.
11) Select 'Transfer From' and the old membership you are transferring from will be listed
12) Select the old membership and you will be returned to the Membership Transfer page
13) On the Membership Transfer page please confirm
Membership you are transferring from
Membership you are transferring to
Summary of Reimbursement you may be entitled to
14) On completing the transfer the member will be eligible to receive a refund on any components which are common to both membership products (i.e. State fee and National fee components).
To be entitled for a refund both memberships must be from the same season.
Please be aware that in certain states, refunds might not be possible for common components.
15) Select 'Transfer' and a pop up modal will show. Select 'Transfer'
16) The transfer request is automatically approved and the new membership will display with a 'Primary' tag. Please note that this can take up to 30 minutes to occur.
17) The old membership can then be located under the 'Inactive Only' membership status with a 'Transferred' status tag
Transferring to a New Club Membership with Document Requirement
For those that are transferring to a new membership with a document requirement.
1) Complete the steps 1-9 above
2) After payment you will see a page that will prompt you to upload your document
3) Once you upload the required document you will be returned to the 'Thank you for your purchase' page
4) The new membership will remain as pending until the new club has approved the document.
Please follow up with the club/association regarding the document approval as this must be completed within 6 days of purchase
5) Once the document is approved you can proceed with the club transfer
6) Proceed to the member’s ‘Profile’ who is transferring clubs and select ‘View Profile’
7) From the Memberships accordion select the OLD membership and the membership details will display
8) Select 'Transfer'
9) On the Membership Transfer page confirm the membership you are transferring from
10) Select the checkbox next to the NEW membership product.
6) A Summary of Reimbursements will display. On completing the transfer the member will be eligible to receive a refund on any components which are common to both membership products (i.e. State fee and National fee components). To be entitled for a refund both memberships must be from the same season.
Please be aware that in certain states, refunds might not be possible for common components.
6) Select 'Transfer' and a pop up modal will show. Select 'Transfer'
7) The transfer request is automatically approved and the new membership will display with a 'Primary' tag. Please note that this can take up to 30 minutes to occur.
8) The old membership can then be located under the 'Inactive Only' membership status with a 'Transferred' status tag
